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Xu, Z. (2020). How emergency managers engage Twitter users during disasters. Online Information Review, 44(4), 933–950. 
Added by: Joumana Boustany (18/10/2021, 15:03)   
Resource type: Journal Article
DOI: 10.1108/OIR-08-2019-0275
ID no. (ISBN etc.): 1468-4527
BibTeX citation key: Xu2020
View all bibliographic details
 Categories: Articles ou chapitres d'ouvrage
Creators: Xu
Collection: Online Information Review		 Views: 3/217
Abstract
Purpose – Natural disasters are increasingly more frequent and intense, which makes it critical for emergency managers to engage social media users during crises. This study examined emergency official accounts’ social media engagement at each disaster stage based on Fink’s four-stage model of crisis and disaster: prodromal, acute, chronic and termination stages and linked topics and sentiments to engagement.
Added by: Joumana Boustany  
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